Shipping policy

Thank you for shopping with Kayuno! We're committed to getting your order to you as quickly as possible.

Processing Time All orders are processed within 1–2 business days of being placed. Orders are not processed or shipped on weekends or public holidays.

Shipping Timeframes We ship worldwide. Once dispatched, delivery typically takes 3–14 business days, depending on your location and local postal services. Please note that international shipments may be subject to customs clearance, which can occasionally cause additional delays beyond our control.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order weight.

Customs & Import Duties For international orders, customs duties, taxes, and import fees may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please get in touch with us and we'll do our best to help.

Contact Us For any shipping-related queries, please contact us via email. We aim to respond within 1–2 business days.